CasinoWays Privacy

At CasinoWays Casino, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we at CasinoWays Casino collect, use, store and safeguard your information when you register, deposit, play or otherwise interact with our platform. By creating an account, you confirm that you have read and understood how we handle your data.

Who We Are

Our casino is operated by Sefiarray B.V., registered in Curaçao under company number 155219, with its registered office at Fransche Bloemweg 4, Willemstad, Curaçao. We hold a licence issued by the Curaçao Gaming Authority, licence number OGL/2024/842/0350. Our CasinoWays platform is a wholly owned subsidiary of Dumelita Ltd, based in Paphos, Cyprus. Whenever we refer to "we", "us" or "our" in this policy, we mean Sefiarray B.V. acting as the data controller for CasinoWays.

Information We Collect

When you register for Casino Ways login access or use our services, we collect several categories of personal data necessary to provide our games and comply with our licensing obligations.

• We collect your name, date of birth, address, email and phone number during Casinoways register procedures
• We record your payment details when you make a Casinoways deposit or request a Casino Ways withdrawal
• We store identification documents and proof of address submitted through our AI verification tool
• We track your gameplay activity, including Casinoways slots sessions, Casinoways live casino play and bets placed within our loyalty programme
• We log technical data such as IP address, device type, browser and operating system when you access the Casinoways Casino app or our mobile browser platform
• We retain records of your communications with our Live Chat and Email support teams

How We Use Your Data

We at CasinoWays use your personal information for legitimate business purposes connected to running our platform. Our processing is based on contractual necessity, legal obligation, legitimate interest or your consent, depending on the circumstances.

• We use your data to verify your identity, age and eligibility before allowing any Casino Ways deposit or withdrawal
• We process transactions related to your Casinoways bonus, Casinoways no deposit bonus eligibility, or Casino Ways bonus code redemption
• We analyze your activity to detect fraud, money laundering or breaches of our terms
• We use your contact details to send account notifications, including SMS alerts for Cash Comets promotions if you opt in
• We rely on your data to manage our loyalty programme, calculate points, and administer Exclusive Shop rewards
• We may use aggregated data to improve our games, payment methods and overall Casino Ways casino experience

Legal Basis and Compliance Checks

Our verification obligations mean we may request additional documentation once you reach certain thresholds. We may trigger identity verification, including a utility bill no older than three months, after €2,000 in deposits or withdrawals within a rolling 180-day period. We retain this information as required under our Curaçao licence and applicable anti-money laundering regulations. You agree that we may suspend withdrawals until verification is successfully completed.

Sharing Your Information

We do not sell your personal data to third parties. However, our CasinoWays Casino platform works with trusted partners who help us deliver our services, and we may share limited data with them under strict confidentiality obligations.

• We share payment information with processors handling Visa, Mastercard, Apple Pay, Google Pay, Bank Transfer and crypto providers such as CoinsPaid
• We share data with game providers including Play'n GO, Blueprint Gaming, Playson and Evoplay to operate slots and jackpot features such as GO Millions
• We share information with live dealer partners like Vivo Gaming and AE Sexy to deliver live casino content
• We disclose information to regulators, auditors or law enforcement where legally required
• We may share data with fraud prevention and KYC verification services

Cookies and Tracking Technologies

Here at CasinoWays, we use cookies and similar technologies to recognize your device, remember your preferences and analyze traffic across our website and mirror domain. Our cookies help us keep you logged in, remember your language settings, and understand how you navigate through Casinoways slots, Casinoways live casino sections and our promotions pages. You can control cookie settings through your browser, though disabling certain cookies may limit your experience.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including regulatory, accounting and dispute resolution requirements. If your account becomes inactive for twelve months or more, we may apply a monthly management fee as described in our general terms, and we will continue to retain your data in accordance with our legal obligations even after account closure.

Your Rights

We want you to feel confident about how your information is handled. Depending on your jurisdiction, you may have the following rights regarding the data we hold about you.

• You have the right to request access to the personal data we hold about you
• You have the right to ask us to correct inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention obligations
• You have the right to object to certain types of processing, including marketing communications
• You have the right to request a copy of your data in a portable format
• You have the right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, you may contact our support team at support@casinoways2.com, and we will respond within a reasonable timeframe.

Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss or misuse. Our systems use encryption for sensitive transactions, and our AI verification tool is designed to process identity documents securely. While we take reasonable steps to safeguard your information, no system is completely immune to risk, and we encourage you to use strong passwords and keep your login credentials confidential.

Restricted Territories and Age Requirements

Our services are not available to residents of restricted countries, including the United States, Australia, Germany, France, Spain and several other jurisdictions listed in our terms. We only collect and process data from individuals who are legally permitted to use our platform and who meet the minimum age requirement applicable in their country of residence.

International Data Transfers

As a CasinoWays Casino operation registered in Curaçao with ownership structures in Cyprus, we may transfer your data across borders to affiliated entities, service providers and payment processors located in different countries. We ensure that any such transfer is conducted with appropriate safeguards consistent with applicable data protection standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology or legal requirements. We encourage you to review this page regularly. Continued use of our Casinoways Casino login and services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal data, or your rights under applicable law, please reach out to our support team via Live Chat, available 24/7, or by email at support@casinoways2.com. We are here to help you understand how we protect your information whenever you engage with our Casinoways bonus offers, deposits, withdrawals or gameplay.